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About LG Services Conseils

My Expertise

My Expertise

My Expertise

Hi, my name is Luc Gagnon. I’ve been working in IT and consulting for over 30 years, and if there’s one thing I’ve learned, it’s that successful integrations depend as much on people as they do on systems. I’ve managed all kinds of projects, supported dozens of teams, and built a reputation for being reliable, approachable, and always fun to partner with. I love making things simpler for others — and yes, I genuinely enjoy helping people succeed.

My Mission

My Expertise

My Expertise

My mission is simple: I help companies feel confident and in control during system integration projects. Whether it’s Workday, Taleo, or any integration involving business processes and data, I bring clarity, structure, and peace of mind — especially when it comes to testing. I aim to make the technical side feel a little less technical, and guide teams with clear, friendly, and down-to-earth support every step of the way.

My Offering

Integration Facilitator

In my 30 years of experience, the most critical issue I’ve observed across hundreds of integration projects is the lack of comprehensive testing. Too often, integrations are not thoroughly validated, leading to significant problems down the line. Clients frequently sign off without covering all scenarios, or integration testing relies on users who are already stretched thin with other responsibilities. This oversight can result in integrations going live with hidden issues that surface only after consultants have moved on — often causing costly and disruptive consequences.


As an Integration Facilitator, I address this gap by working exclusively on the client side to guide and manage the integration testing process. I take ownership of the client’s integration testing tasks — from designing test plans and scenarios to creating test cases, validating data files in detail, and providing feedback to the implementation team so that any issue can be quickly and efficiently addressed prior to go-live. Throughout the project, I act as a bridge between the client’s team and the implementation partner, whether it’s Workday, Taleo (Oracle), or one of their certified vendors.I typically join the project early in the design phase and remain involved through go-live and stabilization.

I also provide post-go-live support and knowledge transfer, ensuring a smooth and confident handover to the client’s integration resource assigned to maintain the delivered integrations. Providing this post go-live allows them to focus on their core responsibilities throughout the project, without being overwhelmed by technical validation tasks. By serving as the client’s advocate and rigorously validating all technical elements, I offer a unique and essential service that reduces risk and enhances the overall success of integration projects — all with a smile.


While I specialize in Workday and Taleo integrations, the approach I take applies broadly to most enterprise SaaS systems — making integration smoother, safer, and far less stressful for clients.

Integration Stewardship

Going live with your integrations is only the beginning. Even the best-designed integrations can encounter unexpected errors once they are operating in a live environment — whether due to changes in source data, unexpected exceptions, or minor system updates. That’s why I offer Integration Stewardship services: to help clients maintain, monitor, and protect their integrations well after deployment.

I take ownership of ongoing monitoring and maintenance, performing health checks daily, weekly, or monthly based on your needs. I review integration logs, investigate errors or anomalies, and recommend or implement corrective actions proactively. This approach ensures that small issues are caught early — preventing major disruptions and keeping your systems running smoothly.

By trusting LGSC for your integration stewardship, you free up your internal teams from tedious technical monitoring while gaining the confidence that your integrations are being actively cared for. Whether you need light-touch monthly supervision or daily hands-on support, I adapt the plan to your reality — always delivered with a smile.

Workday and Taleo Integrations

Over the last three decades, I’ve been a key player in hundreds of integration projects, with a strong focus on Workday and Taleo integrations. My expertise lies in seamlessly managing these integrations, ensuring smooth data transfer, and maximizing user adoption. I’m involved in every phase — from designing integrations to developing, testing, and ensuring their successful deployment.


I can work on both imports (inbounds) and exports (outbounds), designing integrations that align with business needs. Whether it’s leading the integration project or focusing on specific tasks, my goal is to bridge the gap between technical requirements and business objectives.


Ensuring every project is effective, efficient, and a positive experience for everyone involved is my promise — all delivered with a smile.

Contact Me

Get in Touch

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Questions or Comments?

I know and understand that clients have unique needs. Send me a message, and I will make sure to offer a solution 100% in line with your needs.

LG Services Conseils

216-2235 Rue de la Havane Québec QC G2B 0T1

(418) 609-4013 info@lg-sc.com

Copyright © 2025 LG Services Conseils - Tous droits réservés.

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